This episode is brought to you by OrthoLazer.
Jamie Rindler is the Founder & CEO of Marvel Group. He helps private practice Spine Surgeons attract more ideal patients and referral sources through their exclusive surgical outcome patient warranty.
Marvel Group was founded in 2015 with a simple mission: to protect and empower patients, surgeons, and team members by providing resources that improve spine surgery. They do this to serve patients, not the system. They have grown into one of the most talked-about value added spine device companies in the country, thanks to their innovative programs, products and dedication to customer service.
-Jamie grew up in Dayton, OH and is a graduate of The Ohio State University. He discusses the importance of family, having 6 kids, and the family influence in launching the Marvel Group. He discusses how he came up with the idea of Marvel Group after a personal back surgery experience with financial risk.
-We hear about Marvel Group’s unique marketing initiatives with a surgical outcome patient warranty and how Jamie developed this novel idea in the orthopedic industry. He details how he originally started an insurance company to help bring into the fold of Marvel Group to help support initiatives.
-Marvel Group’s Surgical Stewardship program incentivizes surgeons, treatment facilities, insurance companies and medical device manufacturers to align themselves around producing the best possible outcome for the patient. It’s made possible by providing the patient a refund if a re-operation is needed called the Patient Promise.
-Independent spine surgeons and their facilities have found that patients will seek out the surgeon who offers the Patient Promise because it’s reassuring to know that the surgical team stands behind their work with a money back guarantee. By partnering with Marvel Group, surgeons can focus more on providing high quality patient care and less about growing their businesses.
Find out more about the Marvel Group and Jamie Rindler here.
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